08-31-2018, 12:20 AM
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Master Modeler
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Join Date: Feb 2009
Location: Auburn, Washington
Posts: 3,643
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Quote:
Originally Posted by csaduck
I emailed Estes a detailed summation as to what had happened. Included several photo's of the engine nozzle being cracked and partially blown out, the burnt rocket and of course a photo of the blown apart pieces on the launchpad.
After 3 days, got no response, so I called today. They are sending me replacement pack of engines, and a new rocket ! Also reminded me to store all engines in closed moisture resistant containers out of extreme temperatures. I mentioned I had been storing them in metal US Army Ammo cans and she said that would be perfect, and store in a cool dry place.
She had no info as to a production problem or quality problem, so I guess just a bad engine.
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You have to hand it to Estes' customer service. Name one other vendor who would do a warranty replacement on a product which was 26 years old at the time of failure! That date code is from 1992.
Which leads to - do you know the entire 26-year history of that motor and how it was stored?
Oooops - I see Lee beat me to it. Sorry for the department of redundancy department....
And to answer your original question about "anyone else" - I have had one C6-5 fail. It was a more "normal" blow-the-nozzle-out kind of CATO....and yes Estes replaced both the motors and the model.
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Bernard Cawley
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