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  #11  
Old 01-20-2015, 08:12 AM
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Well, some good/bad news.

I just received a reply from Elephant Rocket in Japan.

Yes, they can service my printers (good news).

It will take 4 to 6 weeks (bad news).

Oh yes, and the cost, (more bad news).
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  #12  
Old 01-20-2015, 08:34 AM
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Quote:
Originally Posted by sandman
Well, some good/bad news.

I just received a reply from Elephant Rocket in Japan.

Yes, they can service my printers (good news).

It will take 4 to 6 weeks (bad news).

Oh yes, and the cost, (more bad news).

What did the places that Turbo mentioned quote? Any cheaper/faster?
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  #13  
Old 01-20-2015, 09:12 AM
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Quote:
Originally Posted by Ltvscout
What did the places that Turbo mentioned quote? Any cheaper/faster?


Elephant's Rocket wants about $664 US to repair one printer (not that bad).That includes shipping.
I've seen good reviews for Elephant"s Rocket on the Alps group.

Alps-Printer.com wants $1,499.00. (not so good). Shipping is included.
The reviews on the Alps group for Alps-Printer.com and not very glowing.

I'm going with Elephant's Rocket.

Either one is 4 to 6 weeks so everybody has to wait a bit.
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  #14  
Old 01-20-2015, 09:26 AM
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Quote:
Originally Posted by sandman
Elephant's Rocket wants about $664 US to repair one printer (not that bad).That includes shipping.
I've seen good reviews for Elephant"s Rocket on the Alps group.

Alps-Printer.com wants $1,499.00. (not so good). Shipping is included.
The reviews on the Alps group for Alps-Printer.com and not very glowing.

I'm going with Elephant's Rocket.

Either one is 4 to 6 weeks so everybody has to wait a bit.

At least it can be done, which is good. Will Elephant Rocket offer a qty discount if you send in all your dead printers?

Maybe contact Tango Papa to see if he wants to sell his equipment. I've not heard from him in years.
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  #15  
Old 01-20-2015, 09:33 AM
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Quote:
Originally Posted by Ltvscout
At least it can be done, which is good. Will Elephant Rocket offer a qty discount if you send in all your dead printers?

Maybe contact Tango Papa to see if he wants to sell his equipment. I've not heard from him in years.


I get my paper from Tango Papa so he's still around.

I might get a quantity discount but the initial expense is high and I just can't do it, money wise.

I didn't see on the long email I got from Elephant that any kind of discount is offered.
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  #16  
Old 01-20-2015, 10:12 AM
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Quote:
Originally Posted by sandman
Elephant's Rocket wants about $664 US to repair one printer (not that bad).That includes shipping.
I've seen good reviews for Elephant"s Rocket on the Alps group.

Alps-Printer.com wants $1,499.00. (not so good). Shipping is included.
The reviews on the Alps group for Alps-Printer.com and not very glowing.

I'm going with Elephant's Rocket.

Either one is 4 to 6 weeks so everybody has to wait a bit.

Does Elephant guarantee their work?
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  #17  
Old 01-20-2015, 11:03 AM
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Quote:
Originally Posted by jeffyjeep
Does Elephant guarantee their work?


Yes, they do!

One year!
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  #18  
Old 01-20-2015, 11:41 AM
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Do you know how much longer the cartridges are going to be manufactured?
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  #19  
Old 01-20-2015, 12:21 PM
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Quote:
Originally Posted by kurtschachner
Do you know how much longer the cartridges are going to be manufactured?


The Alps group has a bunch about the cartridges.

My impression is the factory was still making cartridges until just recently and the US suppliers have a good size inventory.

Also there is a German company the is attempting to refill the cartridges and so far have been successful in their first attempts.
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  #20  
Old 01-20-2015, 12:30 PM
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So I have to wonder-- why does NOBODY clone this equipment?? Seems like this German company would do well obtaining the license to manufacture the thing and sell their own new version, or SOMEONE would... I know it's a "niche product" but still... seems like it'd be a better solution...

Heck I'm surprised the Chinese haven't just started selling a knockoff of these things... (whether it's any good or not is another question).

Anyway, just seems that there'd be alternatives...

Wow... Later! OL JR
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