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  #1  
Old 10-14-2020, 07:57 PM
caheaton caheaton is offline
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Join Date: Oct 2007
Posts: 23
Unhappy Estes non parts

Guess that happens with the manufacturing getting outsourced. I contacted Estes to see about replacing the body tube and decal on my digital Astrocam (I know...it's a trivial matter to build or replace from stock parts but I inquired hoping to see if I could keep it looking all stock).

I was told that Estes hasn't stocked spare parts for their models in over 10 years and no parts are available. Bummer......

Email was from Sandra Cox.
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  #2  
Old 10-14-2020, 08:52 PM
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neil_w neil_w is offline
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Yes, that has been known for a long time. It is the reason why, if you have a damaged part in a kit, Estes will send you a whole new kit, because they simply don't keep replacement parts on hand.
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  #3  
Old 10-15-2020, 08:29 AM
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Joe Wooten Joe Wooten is offline
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Quote:
Originally Posted by neil_w
Yes, that has been known for a long time. It is the reason why, if you have a damaged part in a kit, Estes will send you a whole new kit, because they simply don't keep replacement parts on hand.


Probably due to high inventory taxes on businesses.
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  #4  
Old 10-15-2020, 10:07 AM
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jadebox jadebox is offline
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Quote:
Originally Posted by Joe Wooten
Probably due to high inventory taxes on businesses.


Only a few states tax inventory. Colorado is not one of them.
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  #5  
Old 10-15-2020, 10:34 AM
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neil_w neil_w is offline
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I think it just fails a basic cost/benefit analysis for them. Stocking individual parts would be a lot of extra overhead for them; I can understand the decision, even though it would certainly be nicer *for us* if they did it.
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  #6  
Old 10-15-2020, 12:25 PM
aeppel_cpm aeppel_cpm is offline
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It doesn't hurt to ask. They have a parts collection - it's just not complete. Bits and bobs from broken packages, I assume.

Sandra was recently able to help me with a Pro Series Nike Smoke finset. I thought those would be unobtainium.
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  #7  
Old 10-15-2020, 01:02 PM
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BEC BEC is offline
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Quote:
Originally Posted by caheaton
Guess that happens with the manufacturing getting outsourced. I contacted Estes to see about replacing the body tube and decal on my digital Astrocam (I know...it's a trivial matter to build or replace from stock parts but I inquired hoping to see if I could keep it looking all stock).

I was told that Estes hasn't stocked spare parts for their models in over 10 years and no parts are available. Bummer......

Email was from Sandra Cox.


After an incident I replaced the body on mine with a regular white BT-50 tube. I was able to carefully peel the sticker off the original model and put it on the new tube. It looks OK....not great but OK.
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  #8  
Old 10-16-2020, 07:40 AM
s1lence s1lence is offline
Cars, Games, Rockets Oh my
 
Join Date: Oct 2006
Posts: 84
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Quote:
Originally Posted by caheaton
Guess that happens with the manufacturing getting outsourced. I contacted Estes to see about replacing the body tube and decal on my digital Astrocam (I know...it's a trivial matter to build or replace from stock parts but I inquired hoping to see if I could keep it looking all stock).

I was told that Estes hasn't stocked spare parts for their models in over 10 years and no parts are available. Bummer......

Email was from Sandra Cox.


That is what I was told on my sky twister that the nose cone copter broke on the very first flight.

Two weeks ago a new nose cone arrived in my mail. So I guess it is hit or miss.
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